Privacy Policy
Last Updated: April 2026
At Brain Health Nelson, we are committed to protecting your privacy and handling your personal and health information with the highest level of care and confidentiality.
1. Information Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, and health history. We collect this information directly from you, or with your consent, from other health professionals involved in your care.
Log Data
We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. Use and Disclosure
Your information is used solely for the purpose of providing, coordinating, and managing your care. We may also use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any of these communications from us by following the unsubscribe link.
We do not disclose your information to third parties without your explicit consent, except as described in this policy:
- Service Providers: We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Compliance With Laws: We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
3. Data Security and International Transfer
The security of your Personal Information is important to us. We take all reasonable steps to ensure that your personal information is stored securely. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of New Zealand where the data protection laws may differ. If you are located outside New Zealand and choose to provide information to us, please note that we transfer the information to New Zealand and process it there.
4. Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
5. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate or incomplete.
6. Contact Us
If you have any questions or concerns about our privacy practices, please contact us.
This policy is reviewed regularly to ensure compliance with the New Zealand Privacy Act 2020 and the Health Information Privacy Code 2020.